Privacy Policy
Last updated: October 6, 2025
Introduction
Kollengo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contract management platform and related services.
Information We Collect
Information You Provide
- Account Information: Name, email address, company information, and other details you provide when creating an account
- Contract Data: Contracts, clauses, and related documents you upload or create using our platform
- Communication Data: Messages, feedback, and other communications with us
- Payment Information: Billing details processed by our third-party payment processors
Information We Collect Automatically
- Usage Data: Information about how you use our platform, including features accessed and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Data: Server logs, error reports, and performance metrics
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our contract management services
- Process transactions and manage your account
- Communicate with you about our services, updates, and support
- Ensure platform security and prevent fraud
- Comply with legal obligations and resolve disputes
- Analyze usage patterns to enhance user experience
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party vendors who assist in providing our services
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Safety and Security: To protect the rights, property, or safety of Kollengo, our users, or others
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication measures
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@kollengo.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
Third-Party Services
Our platform may integrate with third-party services. This Privacy Policy does not apply to third-party websites or services. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: hello@kollengo.com
- Address: Washington, DC